Using Our Website

The Water Heater Distributors website is designed with our customers in mind to help them do the two things our site is used for most frequently. The first is to easily find and purchase parts for the most common brands of water heaters, boilers and storage tanks. The second is to submit requests for new equipment quotes. Anyone who has purchased anything on the internet will find the parts purchasing process very familiar... search for your part, add it to the shopping cart, select the state and zip code where the parts will be shipped and check out using a VISA, Mastercard or AMEX credit card. Requesting a product quote is similar but has some important differences. 

Before going any further, we encourage to call us directly at 412-471-6984 to discuss your requirements. We can recommend the right equipment and often give you a quote over the phone. If it's after normal business hours or you just prefer to submit your quote request electronically, please do so. It is a quick and easy process... simply search for the item using either the Search box in the upper-right corner of every page or use the main menu bar to navigate by product type or brand. Click on the search result or small item image which will open the product detail page for that item. Press the "Add to Cart" button. Add other items for which you want a quote in the same way. After all items have been added to the cart, press the "View Cart" button in the left sidebar. If your cart contains only items for which you want a quote, the Grand Total of your cart will be $0.00. In this case, press the "Get Quote" button at the bottom of the page. This will take you to a form where you will provide only your contact information and shipping destination data. You will not be asked for any payment information! Submit this form and your request will be sent to us electronically where it will receive our immediate attention.

Lastly, you may also combine parts purchases and equipment quote requests in the same shopping cart. When this is the case, press the Check Out button at the bottom of the shopping cart. You will be directed to a page prompting you for contact information, shipping destination data for your equipment quote and payment details for your parts purchase. Some customers prefer to complete their parts purchase in one transaction and then send their request for equipment quotes in a separate submission. This is perfectly acceptable - please use the method you find easiest. And please don't hesitate to call if you any questions whatsoever - 412-471-6984. Thank you for using!